Shipping Info

Shipping Info

 

Delivery is performed within the deadlines provided for direct delivery to the addressee or, if the addressee is absent, by a notice informing them of the availability of the parcel. Please note that a signature may be required on delivery. Please ensure you or someone else is home to sign for your parcel. Alternatively, please enter a business address for daytime delivery.

 

If your parcel cannot be delivered and is ‘Returned to Sender’, this will be returned to the us and we will be in contact to discuss & confirm your address to re-send parcel to you.

 

Delivery deadlines are indicated as accurately as possible. We are not responsible for delivery delays following the dispatch of your order which are due to a country's customs (export/import) clearance requirements. No damages or compensation will be payable in the event of delivery deadlines being exceeded. We are also not responsible for any customs charges or other additional fees associated with the delivery of your order.

 

Items available on this website are for New Zealand & International delivery.

 

For items readily in stock, we will dispatch your order within 48 working hours.

 

Depending on your location, we anticipate delivery to New Zealand locations within 10-18 business days

 

International orders may require up to 10 days to process. Please allow a further 14-21 days for your order to be delivered. 

 

Below is a list of countries that we are currently able to ship to. If you live in a different country we cannot guarantee that we will be able to ship, but will explore shipping options and pricing for you. 

 

New Zealand 

Australia 

Malaysia 

Indonesia 

Taiwan 

Singapore 

Austria 

Belgium 

Bulgaria 

Croatia 

Czech Republic 

Denmark 

Estonia 

Finland 

France 

Germany 

 

Greece 

Hungary 

Ireland 

Italy 

Latvia 

Lithuania 

Luxembourg 

Netherlands 

Poland 

Portugal 

Romania 

Slovakia 

Slovenia 

Spain 

UK 

Sweden